This Privacy Policy explains how Verdano (“Verdano”, “we”, “us”) collects, uses and shares information when you use the Verdano mobile application and the verdano.ge website (together, the “Service”).
By using the Service you agree to the practices described here. If you do not agree, please do not use the Service.
1. Information you give us
Account details. When you create an account we collect your phone number and/or email address and a display name. You may add a profile photo and your preferred language and region.
Listings and content. When you post an item to buy or sell we collect the details you provide — product, category, price, unit, condition, description, photos and the location you choose to attach.
Messages. We process the messages, images and voice notes you send through in-app chat so we can deliver them to the recipient.
2. Information we collect automatically
Device and usage data. We collect basic technical information such as device type, operating system, app version, language settings and general usage events needed to run and improve the Service.
Location. If you choose to pin a location to a listing, we store those coordinates. We do not track your location in the background.
Push tokens. With your permission we store a push notification token so we can send you match alerts and chat notifications.
3. How we use your information
To operate the marketplace — publishing your listings, showing the feed, running search, and enabling chat between buyers and sellers.
To deliver match alerts — comparing new posts against the searches you have saved and notifying you when something matches.
To translate content automatically — listing titles and descriptions, chat messages and voice notes are translated so buyers and sellers can read them in their own language, as described in Section 5.
To keep the Service secure, to prevent fraud and abuse, to comply with the law, and to improve the Service.
4. How we share information
With other users. Your display name, listings and the messages you send are visible to the users you interact with. Contact details you place in a listing may be visible to other users.
With service providers. We use trusted third parties to run the Service: Google (Firebase cloud hosting, database, storage and push notifications; Cloud Translation, Text-to-Speech and Vision; the Gemini model for search-query interpretation; Maps geocoding), DeepL (text translation), ElevenLabs (voice transcription and speech synthesis), Typesense (search), and Resend (support and report emails). They process data on our behalf under appropriate safeguards.
For legal reasons. We may disclose information where required by law, to enforce our Terms, or to protect the rights, safety and property of Verdano, our users or the public.
We do not sell your personal information.
5. Automatic translation, voice processing and moderation
Translation. Listing titles and descriptions and chat messages are translated automatically into the languages of other users, using DeepL and Google Cloud Translation.
Voice notes. When a chat participant has translation enabled, voice notes are transcribed to text by ElevenLabs, the transcript is translated, and the result may be converted back to speech by ElevenLabs or Google Cloud Text-to-Speech. The transcript and generated audio are stored with the message.
Search queries. If built-in search cannot interpret a query, its text is processed by the Google Gemini model to work out what you are looking for.
Photo review. Listing photos are checked automatically with Google Cloud Vision before publication. We may also review reported content, remove content or restrict accounts that violate our Terms.
These providers receive only the content needed for the feature — not your name or account details — and process it on our behalf.
6. Data retention
We keep your information for as long as your account is active and as needed to provide the Service. Some records, such as notification history, are kept for a limited period (for example, up to one year) and then deleted. We may retain limited information longer where required by law.
7. Your rights and choices
You can edit or delete your listings and update your profile at any time in the app. You can turn push notifications on or off in your device settings.
You may request access to, correction of, or deletion of your personal data, and you may delete your account. To make a request, contact us at support@verdano.ge.
8. Security
We use industry-standard measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. International transfers
Verdano operates across several countries. Your information may be processed and stored on servers located outside your country of residence. Where we transfer data, we take steps to ensure it remains protected.
10. Children
The Service is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the effective date above. Significant changes may be highlighted in the app.
12. Contact us
If you have questions about this policy or your data, contact us at support@verdano.ge.